Heba

Heba is a mobile application available for both IOS and Android platforms. It serves as a convenient platform for customers to explore and purchase gift cards from a diverse range of partners, including stores, restaurants, and cafes. With Heba, users can effortlessly buy gift cards for personal use or send them as thoughtful presents to their loved ones. The entire process is automated, ensuring a hassle-free experience when sharing gift cards with friends and family.

Brands, restaurants, and cafes have the opportunity to become partners with Heba by installing the Heba application from the Foodics Marketplace. This allows them to showcase their gift cards and reach a broader audience of potential customers.

You can reach Heba at:

• Website: https://e-heba.com/
• Support Email: info@e-heba.com
• Phone Number: +966555108078

Enabling the Integration

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Heba App under the Loyalty category ---> Click Install.
3. Foodics will ask you to Authorize Heba to access your Foodics Account, click Authorize Heba To Access My Account to proceed.
4. You will be navigated to the Heba merchant panel to enter your business credentials to sign in, Heab will send you an e-mail with the further steps.
5. The integration has been enabled successfully.

Using The Integration

Upon successful integration with Foodics, you will have the ability to offer gift cards of various denominations to users of the Heba application. To redeem these gift cards, Heba app users can visit the respective branches of the brands, restaurants, or cafes and inform the cashier that they would like to use their 'Heba' gift card code.

Customer Reward Redemption

The customer visits one of your branches and informs the cashier that he wants to use his Heba Reward code. The Cashier user will do the following:

1. Create a new Order and ask for the customer information (Name and Phone number).
2. Click Add Customer on the top of the left view and add the customer to the order.
3. Click More on the top right --> Redeem Reward or Scan Loyalty QR.
4. If the Customer has more than one Loyalty integration, the cashier will ask to select the integration --> Select Heba Loyalty.
5. If you have only one loyalty integration, the cashier will directly ask you to scan the Loyalty QR or enter the Reward Code which should be displayed in the Heba Mobile Application --> Click Apply.