Foodee

Foodee is a food aggregator platform designed to revolutionize the pickup order experience, aiming to offer users a flawless and delightful journey from exploring menus to placing and collecting orders. By seamlessly integrating with Foodics, Foodee optimizes the efficiency of the entire process, setting new standards in order management. This integration not only streamlines the workflow but also guarantees menu synchronization, providing users with up-to-the-minute updates and ensuring a secure and hassle-free payment experience.

Contact Details

• Website: Foodee Website
• Support Email: sales@foodee.sa
• Phone Number: +966112020434

Enabling the Integration

1. Log in to your Foodics console at console.foodics.com/login using the owner email. If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Foodee under Food Aggregator category ---> Click Install.
3. You will be navigated to Foodee register page to create your account, After logging in you will be navigated to your control panel
4. Go to the Integrations tab ---> click on Integrate with Foodics. button
5. Foodics will ask you to Authorize Foodee to access your Foodics Account, click Authorize Foodee To Access My Account to proceed.
6. Click on import branches, categories, modifiers products to pull your menu.
7. The integration has been enabled successfully.

Menu Sync

Stay ahead of the game and keep your Foodee platform up-to-date effortlessly! Whenever you make changes to your menu or branches in Foodics, simply hit the "Get Updates from Foodics" button within your Foodee dashboard. This ensures that any modifications or additions you've made on Foodics seamlessly reflect on your Foodee platform, guaranteeing that your customers always have access to the latest offerings and information. It's that easy – keeping your Foodee experience fresh and dynamic with just a click!

How to receive Foodee orders in Foodics Cashier

Foodee orders will be received as explained in the Accept Online Orders Article.

FAQs

Q1: Foodee is sending orders to my restaurant but I’m not receiving them in the Foodics cashier application

A: Please check the below points

1- Sign in to your Foodics account at console.foodics.com/login, then go to the Orders Page. This page will show you all API orders that are in Pending status

2- Are there any pending orders from Foodee?

If Yes:

Make sure you have implemented all the needed steps to receive online orders as explained in the Accept Online Orders Article.

In the cashier app, click HOME --> Sync Data

Ask Foodee to send new orders to test, orders should be received by the cashier

If No:

There is an issue at Foodee's side in sending orders to your Foodics account. Please communicate with Foodee and inform them that there are no orders created from Foodee in your Foodics account.