Keeta

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. As its name implies, Keeta is envisioned as a force that bursts forth with the speed and agility of a cheetah in full stride. Leveraging advanced technology, Keeta is designed to optimize efficiency within the lifestyle and service industries, delivering a superior and expedited experience. By providing greater value and a broader range of options, Keeta contributes to help people eat better and live better.

By integrating with Foodics, Keeta enables food stores to effortlessly synchronize menus and accept orders from the Keeta App directly into the Foodics platform. This integration guarantees a smooth and hassle-free experience for both businesses and their customers.

You can reach Keeta at:

• Website: https://www.keeta-global.com
• Support Email: KeetaAPI.integrations@keetainc.com

Important Notes

Business Configurations in Foodics

• The next step involves creating a dedicated menu group for Keeta and adding all relevant menu items to this group. Menu Group Name: KeeTa Proceed to add all relevant menu items you wish to showcase on the KeeTa platform to this designated menu group.

• Create the following three charges in your Foodics account to enable the receipt of delivery orders with the specified details:

  Charge Name	Type	Is Open Value
  Keeta_Shipping_Fee	Amount	Yes
  Keeta_Platform_Fee	Amount	Yes
  Keeta_SFMOA	Amount	Yes
  Keeta_Other_Fee	Amount	Yes

  Apply these charges to delivery and pickup order types across all branches, then assign the relevant Tax Group to the charge if needed. Copy and paste the charge name as the charge name must be exactly the same otherwise the integration will not work properly.

Enabling The Integration

Note: In order to enable this integration, it is necessary to have a Keeta account. If you do not currently have an account, we recommend reaching out to Keeta to initiate the registration process. Once you have a Keeta account established, you can proceed with enabling the integration by following the below steps:

1. Log in to your Foodics console at console.foodics.com/login using the owner's email to activate the integration.
2. Navigate to the Marketplace page ---> Search for Keeta under Food Aggregator category ---> Click Install.
3. Foodics will ask you to Authorize Keeta to access your Foodics Account, click Authorize Keeta To Access My Account to proceed. By doing so, you grant Keeta the necessary permissions to access your Foodics account and enable the integration between the two platforms and it shows the message that the integration is successful.
4. Kindly contact the Keeta operations team to register all your outlets or branches for integration with Keeta.

How to receive Keeta orders in Foodics Cashier

Keeta orders will be received as explained in the Accept Online Orders Article.

FAQs

Q1: Keeta is sending orders to my restaurant but I’m not receiving them in the Foodics cashier application

A: Please check the below points

1- Sign in to your Foodics account at console.foodics.com/login, then go to the Orders Page. This page will show you all API orders that are in Pending status.

2- Are there any pending orders from Keeta?

If Yes:

Make sure you have implemented all the needed steps to receive online orders as explained in the Accept Online Orders Article.

In the cashier app, click HOME ---> Sync Data

Ask Keeta to send new orders to test, orders should be received by the cashier.

If No:

There is an issue at Keeta's side in sending orders to your Foodics account. Please communicate with Keeta and inform them that there are no orders created from Keeta in your Foodics account.