Introduction

OYAH! is a social loyalty program allows you to earn loyalty points for your purchases and gain extra points by sharing your reviews, experiences, and moments with your friends, followers, and community. You can easily redeem your collected points for rewards from our partner stores.

On Oyah, you can effortlessly send and receive gifts from friends, followers, and other users while discovering their favorite orders, recommendations, and moments. Explore trending cafes, restaurants, stores, and items near you, and conveniently check in to browse menus and place orders from your car or while seated in the cafe, no need to wait in line.

By connecting Foodics and Oyah , your businesses will have the ability to:

Oyah integration type is classified as "Partial Integration," enabling users to earn points via the Foodics cashier app by scanning the QR code or registering customers using their phone numbers. Rewards can then be redeemed through the Oyah business app.

Reach out to Oyah at:

• Website Link: www.oyah.com
• Support email: malmosilhi@oyah.com
• Phone number: +966 55 534 4300

Enabling The Integration

In order to use the Oyah integration, you must have an account with Oyah.

1. Log in to your Foodics console at **console.foodics.com/login** using the owner's email to activate the integration.
2. Navigate to the Marketplace page ---> Search for Oyah ****under Loyalty category ---> Click Install.
3. Enter all necessary information on the Sign up page and select integration type Foodics
4. After Signing up your business will be approved by Oyah Admin, After approval you you will be able to login into Oyah merchant portal.
5. After Logging in click on Sign in Via Foodics which you can find on the top right corner of the page.
6. Then you will redirect to Foodics console login page where you need to enter the following information; Foodics account number, Email and Password.
7. Then your integration will be completed and you will be redirected to Oyah merchant account where you can see the top right corner (Signed in) that means your integration is done with Foodics.

Using The Integration

The Earning mechanism is automatically activated once the Oyah app is installed. The integration allows users to earn points through the Foodics cashier app in two ways: by scanning a QR code or by adding a customer via phone number. Please note, users can claim their rewards and gifts only through the Oyah user app, while merchants can redeem these through the Oyah business app.

The point earning mechanism for customers is automated through the integration, triggered when a customer places an order at your restaurant. To earn points, the customer must be added to the order so that they can be identified and credit their points. There are two ways to earn loyalty points via the Foodics cashier app:

Loyalty Points via Phone Number:

1. Create a new Order.
2. Click Add Customer on the top left view.
3. Select the customer if pre-registered, or click the + icon to create a new customer.
4. Proceed with the order.
5. Once the order is closed and paid, the customer receives their points.

Loyalty Points via QR Code Scanning:

1. Create a new Order.
2. Click More on the top right view.
3. Scan the QR code from the Oyah app.
4. Proceed with the order.
5. Once the order is closed and paid, the customer receives their points.

Important Notes:

1. Users without the Oyah app can receive reward points via SMS to their phone number.
2. If a user signs up for Oyah using the same number that received the points, they will see the points reflected in their Oyah wallet.
3. Users with the Oyah app will receive a notification when earning loyalty points.