Introduction

Qoodz is a powerful platform designed to help restaurants grow by enhancing customer engagement through exclusive offers and loyalty programs. Qoodz provides tools for customer satisfaction, rewarding systems, data analytics, and more With Qoodz integration, you can:

• Allow your customers to earn exclusive offers and discounts when purchasing from your restaurant.
• Enable customers to redeem loyalty codes seamlessly through the Qoodz system.
• Track and record customer visits with detailed insights.
• Access a comprehensive dashboard to monitor business performance and customer engagement.

Reach out to Qoodz at:

• Website Link: https://www.qoodz.app/
• Email: info@qoodz.app.

Enabling The Integration

In order to use the integration, contact Qoodz to obtain your API Key for integration.

1. Log in to your Foodics console at **console.foodics.com/login** using the owner's email to activate the integration.
2. Navigate to the Marketplace page ---> Search for Qoodz under Loyalty category ---> Click Install.
3. Foodics will ask you to Authorize Qoodz to access your Foodics Account, click Authorize Qoodz To Access My Account to proceed. By doing so, you grant Qoodz the necessary permissions to access your Foodics account and enable the integration between the two platforms.
4. Enter your API Key provided by Qoodz and submit.
5. Notify Qoodz once the setup is completed to finalize the integration.

Using The Integration

The Qoodz integration functions in three main ways:

• Granting offers and discounts to customers.
• Allowing customers to redeem special loyalty codes.
• Adjusting offers when an order is returned.

Customer Offer Redemption:

When a customer wants to redeem an offer or discount code, follow these steps:

1. Create a new order.
2. Ask the customer for their information (name or mobile number).
3. Click ADD CUSTOMER and select an existing customer or create a new one.
4. Click MORE on the top right and select Redeem Reward.
5. If multiple loyalty programs exist, select Qoodz Loyalty; otherwise, enter the offer code.
6. Enter the provided offer code and click Apply.
7. If valid, the offer details will be displayed; otherwise, an error message will appear.
8. Confirm with the customer and click Redeem to finalize the process.

Customer Offer Adjustments (Returns)

If a customer returns an order, any applied offers will be adjusted automatically.

1. To process a return: Click ORDERS.
2. Navigate to ALL and locate the order to be returned.
3. Click on the order. Click MORE → Return Order.
4. Select the items to be returned and their quantities.
5. Click Done. The system will automatically adjust the applied offer accordingly.

With Qoodz, your restaurant can effortlessly enhance customer loyalty and drive engagement through exclusive offers and seamless redemption processes.