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OrderLord
Introduction
OrderLord is all-in one delivery management software that combines orders from every source in a single dashboard with times, locations and customer information.
Choose the best routes, follow the order all the way from pick-up to delivery.
For more details, visit OrderLord website at https://orderlord.com
Enabling The Integration
1-Obtain Token and Password from OrderLord
Contact OrderLord and ask for a Token and Password that will be used in the integration. Without valid OrderLord Token & Password, you will not be able to use the integration
2-Sign in to your Foodics account at console.foodics.com/login
3-Navigate to Marketplace page --> Search forOrderLord
under Delivery Management category --> Click `Install
4-Foodics will ask for your permission
ClickAuthorize App To Access My Account
to proceed
ClickCancel Authorization
if you want to cancel the process
5-After clicking Authorize App To Access My Account, you will be taken to the integration settings page
Configuring OrderLord Integration
After successfully authorizing the integration, you will need to configure OrderLord through the integration settings page shown below
1- ClickEdit
in the top right corner of the boxOrderLord API Token
2- Insert the Token & Password you obtained from OrderLord and clickSave
If the Token & Password are valid, the settings will be saved
If the Token & Password are invalid, an error message will be shown
3- After saving Token & Password, theBranches Activation
settings will appear as below
The Branches Activation is where you can define in which branches you want OrderLord integration to be active or inactive
Marking a branchInactive
means orders coming from that branch will not be sent to OrderLord
4- ClickEdit
in the top right corner of the boxBranches Activation
and add the branches you want to mark as Active, then clickSave
You are done with the integration settings
How Orders are Sent to OrderLord
Orders will be automatically sent to OrderLord when the below conditions are met
- The order is created in a branch that is marked Active in the integration settings
- Order type is
Delivery
- Order has customer and customer delivery address
- Order is marked as
Ready
, details on this are provided in the last section
Note:Order will not be sent to OrderLord if cashier is active on the order, means the order is visible in the cashier screen. The cashier has to eitherClose the order through full payment
orMove to another order
If all above conditions are met, the order will be automatically sent to OrderLord
How to mark order asReady
in cashier
1- Send order to Kitchen, either to Kitchen Display, or to Kitchen Printer 2- If order is successfully sent to Kitchen, in the cashier register screen, clickMORE
from the top right corner -> ClickMark Ready
Note:If order is not sent to Kitchen, the optionMark Ready
will not appear.