Menuhat

A unique community that reflects the customer's experience in the virtual world and aims to provide a set of services and cloud systems that help restaurants build an integrated digital entity that helps to gain customer satisfaction and raise the level of loyalty.

Menuhat-Foodics integration allows you to bring your menu and order to the table which will increase your revenue and enhance your customer experience.

You can reach Menuhat at:

• Website: https://menuhat.online
• Support Email: info@menuhat.online

Important Notes

1. Combos: The integration does not currently support the inclusion of combo meals in the menus.
2. Price Tags: Price tags feature associated with items will not be synchronized between Menuhat and Foodics.
3. Order Types: The integration is limited to supporting the Dine-in and Pickup order types only.
4. Modifier Options: The integration does not support "Free/default" modifier options.

Enabling The Integration

Note: You must have a Menuhat account before enabling this integration. If you don't have an account contact their team to register or go to https://menuhat.online/login.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Menuhat under the Digital Menu category ---> Click Install.
3. You will be directed to the Menuhat portal to enter your business credentials to log in.
4. Click on Integration with Foodics Account to establish the connection.
5. Foodics will ask you to Authorize Menuhat to access your Foodics Account, click Authorize Menuhat To Access My Account to proceed.
6. The integration has been enabled successfully.

Menu Sync and Branch Mapping

After the integration has been enabled, the user should sync the menu by clicking on Sync Foodics Data button. Any updates after the initial sync will be manually done by following the previous step.

How to receive Menuhat orders in Foodics Cashier

Menuhat orders will be received as explained in the Accept Online Orders Article.

FAQs

Q1: Menuhat is sending orders to my restaurant but I’m not receiving them in Foodics cashier application

A: Please check the below points

1- Sign in to your Foodics account at console.foodics.com/login, then go to the Orders Page. This page will show you all API orders that are in Pending status

2- Are there any pending orders from Menuhat?

If Yes:

Make sure you have implemented all needed steps to receive online orders as explained in the Accept Online Orders Article.

In the cashier app, clickHOME-->Sync Data

Ask Menuhat to send new orders to test, orders should be received by the cashier

If No:

There is an issue at Menuhat's side in sending orders to your Foodics account. Please communicate with Menuhat and inform them that there are no orders created from Menuhat in your Foodics account.