Fixing Payment Issues in Android Display

If you're having trouble with products showing up on the Android Display but can't complete payment as it is not reflected, follow these steps:

1. Make sure the cashier app is properly connected to the Android Display. Go to the Cashier App, select "Cashier" > "Home" > "Devices", and check that the IP address is listed both as a Display and as a Payment Terminal. Then, ping both to confirm they're connected. 

(See the article "How to Fix Connection Problems in Android Display" for more help)

2- Try restarting the Android Display app to see if it fixes the issue.

3. Remove the payment terminal in the Cashier app by going to "Home" > "Devices". Swipe to delete it and then add it back again..

Remember to enable the payment methods by clicking "methods".

4. Update both the cashier app and the Android Display to the latest version to ensure everything runs smoothly.

5. If the issue persists, "forget" the device in "Display" > "Devices" > "Nearpay Connect".

Then, on the iMin tablet, go to "Settings" > "Apps & Notifications" > "See All Apps" > "Payment Plugin" > "Storage & Cache" and select "Clear Storage".

 Next, reopen the Foodics Display app, go to "Devices" > "Nearpay Connect", and reconnect the terminal (this step requires an SMS OTP).

(Click here to see the steps of connecting the Payment on Android Display)

6. If the problem continues, please reach out to our support team for assistance.