How to Fix Menu Sync Issues in Foodics Online

If you're having trouble seeing updates or new products in Foodics Online, try these steps to fix the problem:

1- Make sure the sync is finished and that the products are active (not deleted) in the console.
2- If you're using menu groups, check in the console to see if your products are included in the correct group.
3- Go to FO Portal > Settings > Integration > Foodics F5 to check the data that has been synced from the Foodics Console. Ensure everything needed to display your products or categories in Foodics Online is active. Then, save your changes and sync POS from the menu.

4- If these steps don't solve the issue, try creating a new menu. Go to the menu, select advanced tools, and then choose to add a new menu. You can name it whatever you like. After creating the new menu, sync it. If the changes you want appear, go to apps, view the app, and set this new menu as the default.

5- If you've tried all these steps and still have problems, please get in touch with our support team at support@foodics.com.