I can't Login to Foodics Online Portal Why

Having trouble accessing the Foodics Portal? Here's a step-by-step guide to help you log in successfully, whether it's your first time or you've encountered issues after previous successful logins.

1- For First-Time Login:
You can access the Foodics Online portal by logging in to the Console of the owner account, navigating to 'My Apps,' and clicking on 'Online'. Also, you can access the Foodics online by this link: Foodics Online | Login 

Then click on "Login with owner account".

Complete e-KYC Verification and sign the Foodics online agreement: If logging in remains unsuccessful, verify that the e-KYC process is completed by visiting https://pay2.foodics.com/onboard?source=online. And the foodics online agreement is signed. 

If you haven't completed this step, please do so and notify us by sending an email to: support@foodics.com confirming completion. (only for Saudi Arabia Clients)

Seek Support if Still Unsuccessful: If you've completed e-KYC previously and signed the agreement but still can't access your account, email us at support@foodics.com for assistance.

2- For Returning Users:

Owner Account Issues: Try using a different web browser or clear your current browser's cache before attempting to log in again. This can often resolve any login issues related to browser-specific problems or cache conflicts.

Employee Account Issues: Ensure the correct credentials are used; employees should log in with their username not email. If login issues persist, the owner has the authority to reset the employee's password for a fresh attempt.

Important Note:
Users in Foodics Online are distinguished from those in the Foodics Console, meaning credentials and user management are different between these platforms.

By following these steps, you should be able to resolve common login issues, whether you're logging in for the first time or as a returning user. If problems persist, our support team is ready to assist you at support@foodics.com.