Alshrouq Express

Experience swift last-mile delivery services through our extensive fleet of professional drivers, highly trained to uphold the finest standards of precision - covering every corner of KSA. We offer two distinct business solutions Whether you want to manage your own fleet, outsource your deliveries, or do both, Alshrouq Express is the perfect choice to do it all for you.

The integration between Foodics and Alshrouq Express will allow you to send your delivery orders from Foodics to Alshrouq Express system to manage the order delivery cycle

You can reach out to Alshrouq Express at:

• Website: https://www.alshrouqexpress.com/
• Email: info@alshrouqexpress.com
• Phone number: +966 11 211 0200

Business Configuration in Foodics

1. Make sure that all your branches have correct longitude and latitude values.
2. Create an order tag with the exact name Alshrouq to be assigned to orders that should be handled by Alshrouq Express.

Enabling the Integration

Note: You must have a Alshrouq Express account before enabling this integration. If you don't have an account contact Alshrouq Express to register.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Alshrouq Express under the Delivery Management category ---> Click Install.
3. You will be directed to Alshrouq Express's portal, Click on the profile icon on the top right --> click onSettings-> Foodics Connection --> click onConnect Foodics
4. Foodics will ask you to authorize Alshrouq Express to access your Foodics Account, click Authorize Alshrouq Express To Access My Account to proceed.
5. The integration has been enabled successfully.

How Orders are Sent to Alshrouq Express

Delivery Orders will be automatically sent to Alshrouq Express when the below conditions are met:

1. Order type is Delivery with the customer's phone number and delivery address.
2. Order status is Active from the cashier application.
3. Have the Alshrouq Tag assigned to the order.

If all the above conditions are met, the order will be automatically sent to Alshrouq Express.

How to mark orders as Ready in the cashier

1. Send the order to the Kitchen, either to the kitchen display, or to the kitchen printer
2. If the order is successfully sent to Kitchen, in the cashier register screen, click MORE from the top right corner —> Click Mark Ready.

Note: If the order is not sent to Kitchen, the option Mark Ready will not appear.