Dyne - Pay at Table

Dyne is a digital platform designed to streamline operations for restaurants by enabling features like digital ordering, flexible payment options, and efficient reservation management. It also enhances customer engagement with integrated loyalty programs and real-time analytics, helping restaurants improve service, customer retention, and operational efficiency.

You can reach dyne at:

- Website: https://www.dynenow.com
- Support Email: support@dyne-app.com
- Phone Number: +201050955355

Business Configurations In Foodics

Before enabling the integration, you need to do some configurations in your Foodics account as explained below:

- Create a payment method with the name `Dyne`, so the business can identify all paid orders from Dyne.
- Ensure that the currency used for both the Foodics and Dyne accounts is the same.

Enabling The Integration

1. Log in to your Foodics console at console.foodics.com/login using the owner's email to activate the integration.
2. Navigate to the `Marketplace` page ---> Search for `dyne` under `Pay at Table` category ---> Click `Install`.
3. Foodics will ask you to Authorize dyne to access your Foodics Account, click `Authorize Dyne To Access My Account` to proceed. By doing so, you grant dyne the necessary permissions to access your Foodics account and enable the integration between the two platforms and it shows the message as `Integration successful`.
4. Kindly contact dyne team to complete the rest of the process.

How to let your customer pay the bill

Once the integration is done and Dyne is connected to your Foodics account, Customers can scan the QR code on their table to view and pay their bill.

FAQs

Q1: The bill doesn't appear in the customer app

A: Make sure that the integration is done successfully and Dyne account is connected to Foodics account.

Q2: The bill appears in the customer app but with an incorrect amount.

A: Make sure your menu is correctly synced after any menu update in Foodics.

Q3: I clicked on the Get all Data button but still the bill appears in the customer app with the incorrect amount.

A: Contact Dyne support Team at support@dyne-app.com