Holouly

Holouly is your ultimate solution for streamlining food delivery operations. Acting as a powerful aggregator, we bridge the gap between restaurants, dispatchers, and third-party logistics (3PL) providers, ensuring seamless and efficient deliveries.

You can reach out to Holouly at:

• Email: info@holouly.co
• Phone number: +966 56 567 7856

Business Configuration in Foodics

1. Make sure that all your branches have correct longitude and latitude values.
2. We will create an order tag with the exact name RIGHT_NOW to be assigned to orders that should be handled by Holouly.

Enabling the Integration

Note: You must have a Holouly account before enabling this integration. If you don't have an account contact Holouly support team for agreement

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Holouly under the Delivery Management category ---> Click Install.
3. Foodics will ask you to authorize Holouly to access your Foodics Account, click Authorize Holouly To Access My Account to proceed.
4. Log into your holouly account
5. Configure Right-Now branches’ delivery zones and assigned drivers (must be done through Right-Now support) to ensure driver coverage through the area
6. The integration has been enabled successfully.

How Orders are Sent to Holouly

Delivery Orders will be automatically sent to Holouly when the below conditions are met:

1. Order type is Delivery with the customer's phone number and delivery address.
2. Order status is Active from the cashier application.
3. Have the RIGHT_NOW Tag assigned to the order.

If all the above conditions are met, the order will be automatically sent to Holouly

How to mark orders as Ready in the cashier

1. Send the order to the Kitchen, either to the kitchen display, or to the kitchen printer
2. If the order is successfully sent to Kitchen, in the cashier register screen, click MORE from the top right corner —> Click Mark Ready.

Note: If the order is not sent to Kitchen, the option Mark Ready will not appear.