Introduction

Embark on a seamless logistics experience with WiDELIVER by WIYAK, a premier B2B delivery solution designed to elevate your business with sophistication, speed, and precision. Integrated flawlessly with Foodics, WiDELIVER blends innovative tracking technology with unparalleled reliability, ensuring your operations glide effortlessly and your customers are enchanted with every delivery.

Reach out to WiDELIVER at:

• Website: www.wiyak.com/wideliver
• Support Email: info@wiyak.delivery
• Phone: +965 22211221

Enabling the Integration

Unleash the power of WiDELIVER with these elegantly simple steps:

1. Access Foodics: Log in to console.foodics.com/login using your owner email. Note: Only owner accounts can unlock this integration.
2. Discover Marketplace: Navigate to the Marketplace section in your Foodics console.
3. Search for WiDELUVER under the Delivery Management category and click Install.
4. On the authorization page, click Authorize WiDELUVER to Access My Account to grant seamless permissions.
5. You’ll be directed to the WiDELIVER merchant panel. Enter your WiDELIVER business credentials to sign in.
6. If already logged into the WiDELIVER panel, you’ll arrive at the dashboard. Otherwise, sign in with your WiDELIVER credentials.
7. Your integration is now live, ready to transform your delivery experience!

Business Configuration in Foodics

1. Pinpoint Locations: Ensure all branches have precise longitude and latitude values in Foodics for impeccable delivery mapping.
2. Craft Order Tags: Create an order tag named exactly Wiyak-delivery (case-sensitive) to gracefully assign orders to WiDELIVER.

Sending Orders to WiDELIVER

1. Order Type: The order is designated as Delivery.
2. Customer Details: The order includes a customer name and a valid delivery address.
3. Order Status: The order is marked as Ready (see below for details).Key Note: Orders will not dispatch if they remain active on the cashier screen. The cashier must complete the order (via full payment) or transition to another order.

Marking Orders as Ready in Cashier

Prepare orders for WiDELIVER with these graceful steps:

1. Send to Kitchen: Dispatch the order to the Kitchen Display or Kitchen Printer.
2. Mark as Ready: Once sent, in the cashier register screen, click MORE in the top-right corner, then select Mark Ready.Note: The Mark Ready option will remain hidden if the order hasn’t been sent to the kitchen.

Notes:

• Precision is Key: Verify branch coordinates (longitude and latitude) to ensure a smooth delivery flow.
• Tag with Care: The Wiyak-delivery tag must be named exactly as specified to ensure seamless order processing.
• Cashier Harmony: Ensure orders are closed or moved from the cashier screen to enable WiDELIVER processing.
• Account Readiness: Confirm your WiDELIVER account is active with correct credentials before starting your integration journey.
• Support at Your Service: For any guidance, our dedicated team is ready to assist at info@wiyak.delivery or +965 22211221.