Dashboard Purpose
Use this dashboard if you want to:
- Monitor cashier performance across sales, orders, and customer interactions.
- Track net sales, number of orders, and other operational metrics by cashier.
- Identify top-performing cashiers and those needing improvement.
- Assess cashier impact on discounts, voids, and returns.
Common Use Cases
| Business Question | Answer / Where to Look |
|---|
| Where can I see detailed metrics for each cashier? | Go to the Details tab. |
| What are the total sales per cashier for this year? | Set Business Day = This Year and view the Summary tab. |
| Which cashier processed the highest number of orders? | Use the Details tab and check Number of Orders. |
| How do cashiers differ in discount handling? | Check Discount Amount in the Details tab or filter by Cashier Name. |
| Which cashier had the most void transactions? | Review Void Amount in the Details tab. |
| How many new customers did each cashier acquire? | Use New Acquired Customers in the Details tab. |
Keywords (for search functionality)
💡Cashiers, Net Sales, Orders, Customers, New Customers, Discounts, Voids, Returns, Sales Performance
Tab / Section Overview
| Tab Name | Description | Typical Use |
|---|
| Summary | Overview of key cashier metrics | Quick view of overall cashier performance |
| Details | Table of cashier-specific metrics | Deep dive into sales, discounts, voids, and customer impact |
| Branch | Metrics segmented by branch | Compare cashier performance across branches |
| Order Tags | Metrics by applied order tags | Shows the ordering platform or aggregator used (e.g., Hunger Station, Deliveroo, Uber Eats) |
| Order Type | Breakdown by service type | Understand cashier performance by dine-in, delivery, drive-thru, etc. |
| Order Source | Metrics by ordering channel | Analyze cashier performance for API, cashier terminal, call center orders |
Available Filters
| Filter Name | Description | Notes |
|---|
| Business Day | Filters data by selected date range | Default: Last Month |
| Branch Name | Filter by branch location | Useful for location-based cashier comparisons |
| Order Tag Name | Filter by order tag | (e.g., Hunger Station, Deliveroo, Uber Eats) |
| Order Type Name | Filter by service type | Delivery, Dine-In, Drive-Thru, Pick-Up |
| Cashier Name | Filter by specific cashier | Focus on individual performance |
Metrics & Definitions
| Metric | Definition | Notes |
|---|
| Net Sales | Total sales value processed by cashier | |
| Number of Orders | Total orders handled by cashier | Counts completed transactions |
| Net Sales per Order | Average sales value per order | = Net Sales / Number of Orders |
| % of Net Sales | Share of total sales handled by cashier | Expressed as a percentage |
| Discount Amount | Total discounts applied by cashier | May include manual or promo discounts |
| Void Amount | Value of voided transactions | Used for operational monitoring |
| Return Amount | Total value of returned items | Helps track refund activity |
| Number of Customers | Unique customers served | Based on transaction records |
| New Acquired Customers | First-time customers served by cashier | Based on customer ID or profile data |