Loop by District – Foodics - Help Center

Introduction

Loop by District enables restaurants to offer seamless table payments to their guests by integrating directly with Foodics POS.

This integration allows customers to scan a QR code placed on their table, view their live bill fetched from Foodics, and pay instantly using digital payment methods. Payments sync back to Foodics automatically, helping restaurants reduce staff workload and improve operational efficiency.

District currently powers payment experiences for leading restaurants across India and UAE, enabling fast, secure, hardware-free table payments.

You can reach District at:

Website: https://www.district.ae\
Support: support@district.com

Business Configurations in Foodics/District

Before enabling the integration, ensure:

Your Foodics account has the correct Account (brand) and Branch (outlet) configurations.
You have active access to your Zomato Partner/Dining Dashboard (https://www.zomato.com/partners/go-out/dining/), which District uses to activate Loop.
Your Foodics and Zomato accounts reflect the same branch/outlet.
Restaurant staff have the correct login credentials for both dashboards.
You are using the owner's email to log in to the Foodics Console.
Your tables have QR codes placed (District will provide QR images/links).
District will import/fetch the menu directly from the POS.

Enabling the Integration

Note: You must have an District account before enabling this integration. If you don't have an account contact District to register or click here.

Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
Navigate to the Marketplace page ---> Search for Loop By District under Table Payment category ---> Click Install.
Authorization page appears, Foodics will ask you to Authorize Local to access your Foodics Account, click Authorize Loop By District To Access My Account to proceed.
Approve District Authorization: A popup will request permission to allow District access to your Foodics branch.
- Click Authorize to proceed.
- Click Cancel only if stopping setup.
Confirmation on District Dashboard: After authorization, you will be redirected back to District. District's integrations team will: - Map your Foodics Branch ID to your Zomato Res ID - Enable Loop for your outlet - Generate QR images + landing links - Share them with your team

Menu Sync and Branch Mapping

Menu sync is required for Loop by District.
District retrieves:
- Live bills from Foodics
- Menu exports from your POS
Branch mapping is handled automatically once authorization is completed.

How Guests Use Loop in Your Restaurant

Once QR codes are placed:

Guest scans the QR at the table.
District fetches the latest dining menu from the POS.
District fetches the live bill from Foodics.
Guest reviews and pays digitally.
Table is marked as paid.

FAQ

Q1: I authorized District but bills/payments are not appearing. What should I check?

Verify:

In Foodics Console → Orders Page → Look for District API requests.
Ensure staff is logged into the correct Zomato Partner account.
Confirm branch mapping (District support can verify).
Try Home → Sync Data on Foodics Cashier App.
If unresolved, contact District Support.

Q2: Do I need to sync my menu between Foodics and District?

Yes. Loop syncs menus and shows digital menu + live bill.

All changes must be done inside Foodics.

Q3: Does District support partial or split payments?

Yes --- if enabled for your outlet.

Q4: Do QR codes need to be unique per table?

Both are supported: - Unique QR per table (recommended) - Generic QR with table selection

District will guide you based on your setup.

Q5: I activated but didn't receive my QR codes. Whom do I contact?

Email: support@district.com

Q6: Do I need to modify anything in the Foodics Cashier App?

No --- everything syncs automatically.

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