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How to Grant Access to Licenses & Invoices on the Foodics Console
Article purpose: This guide helps account owners give other users on their console the ability to view licenses and invoices — so you no longer need to contact support to retrieve or resend them.
Overview
By default, the Licenses & Invoices section is accessible through the account owner's profile. However, if someone else in your team (such as a finance manager or accountant) needs to access this section, the account owner can enable this through the Roles settings.
Steps
Step 1 — Navigate to Roles
From the left-side navigation, go to Manage → Roles.
Step 2 — Edit the Relevant Role
Find the role assigned to the user who needs access. Click the on the role.
If no suitable role exists, you can create a new one using the Create Role button in the top-right corner.
Step 3 — Enable "Manage Licenses and Invoices"
In the Edit Role panel, scroll through the permissions list and check the box next to Manage Licenses and Invoices.
Step 4 — Save
Click Save to apply the changes.
How the User Accesses Licenses & Invoices
Once the permission is enabled, the user can access the section by:
- Clicking their profile icon in the top-right corner of the console
- Selecting My Account
3. Navigating to the Licenses & Invoices tab
From there, they can view the account's license overview and invoice details at any time — without needing to contact support.
Understanding Your Invoices
Under the Invoices section, you will see a list of all invoices with the following details:
| Column | Description |
|---|---|
| Invoice # | Unique invoice reference number |
| Status | Current status — Paid or Unpaid |
| Issued On | Date the invoice was generated |
| Due Date | Payment deadline |
| Amount | Total amount due |
| Actions | Available actions for each invoice |
Invoice Actions
Each invoice has three available actions:
Pay
Clicking Pay will redirect you to the payment page where you can complete the payment using:
- Apple Pay
- Credit/Debit Card (Visa / Mastercard)
- Sadad
Upload Document
If you have already paid via bank transfer, you must upload your proof of payment (POP) by clicking Upload Document and attaching the relevant file.
⚠️ Important: Uploading the proof of payment is mandatory for bank transfer payments. Without it, the billing team will not be able to confirm and process your payment.
View
Clicking View opens the full invoice details, including itemized breakdown, VAT amount, and balance due. You can also Download or Download as PDF directly from this view.
What Happens After Payment?
If you paid through the payment link: Your payment is automatically received and recorded by the billing team. No further action is required on your end.
If you paid via bank transfer: Your payment will be processed once the proof of payment is uploaded via the Upload Document button. No need to contact support — the billing team will handle it from there.
Note: If your console or cashier is blocked, please contact Foodics Support to request removal of the block.