Introduction

Nooks is a Saudi-based white-label ordering platform for restaurants and cafés, providing branded iOS and Android apps and web ordering pages. Features include online payments via mada, Apple Pay, and cards through the merchant’s own Moyasar account, loyalty stamps, cashback, promo codes, QR-based dine-in ordering, drive-thru pickup, and delivery — all with zero commission on orders.

The Nooks–Foodics integration seamlessly connects the platform with Foodics POS. Menus, including categories, products, modifier options, prices, and branch-level availability, are automatically synchronized from Foodics. Every paid order placed through Nooks is sent to Foodics POS in real time, where cashiers can accept it and send it to the kitchen through the existing workflow. Order numbers, selected modifiers, delivery charges, discounts, and payment details are reflected in Foodics, ensuring accurate order processing and streamlined restaurant operations

You can reach Nooks at:

• Website: https://nooks.space 
• Support Email: support@nooks.space 
• Phone Number: +966 50 973 5698

Business Configurations in Foodics

No manual configuration is required — on first sync Nooks automatically creates (or adopts, if one already exists) the resources it needs in your Foodics account:

• A payment method named Nooks Online (type 7 — online payment) used to settle paid Nooks orders.
• A charge named Nooks Delivery (open-value Amount charge) used for delivery fees on delivery orders. If you prefer to create it manually, apply it on all Order Types & Branches and assign your Tax Group if applicable.

Please make sure your business uses tax-inclusive pricing (Foodics Console → Settings) — Nooks menu prices are displayed tax-inclusive, the standard for Saudi Arabia.

Enabling the Integration

1. Log in to your Foodics console at console.foodics.com/login using the owner email. If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to the Marketplace page ---> Search for Nooks under Online Ordering category ---> Click Install.
3. The authorization page appears. Foodics will ask you to Authorize Nooks to access your Foodics Account — click Authorize Nooks To Access My Account to proceed.
4. Sign up / log in to your Nooks merchant panel 
5. You are returned to the Nooks dashboard and the first menu sync starts automatically — branches, categories, products and modifier options are imported within a minute.
6. Mapping: nothing manual is required. Branches are imported automatically; you choose which branches accept online orders (and per-branch order types, delivery zones, and store hours) from Live Operations in the dashboard. Dine-in table QR codes are generated from QR Codes and linked to your Foodics tables.

Menu Sync

• The first sync runs automatically right after authorization.
• After changing your menu in Foodics, press Sync from Foodics in the Nooks dashboard (Go Live page or Settings → Commerce) to pull changes instantly; Nooks also re-syncs automatically in the background (menu-update notifications and a scheduled daily sync).
• Per-branch prices, inactive products, and out-of-stock products/modifier options are respected — customers never see items that are unavailable in the branch they're ordering from.

Important Notes

• Order flow: Nooks orders arrive in the Foodics POS already paid (payment method Nooks Online), with the Nooks order number in the order's reference and printed on the kitchen ticket. Accept the order in the cashier app to fire it to the kitchen; order status changes (preparing / ready / closed / cancelled) are reflected back to the customer's app automatically.
• Combos are not supported in the current version and are not shown in the customer menu.
• Drive-thru / curbside orders arrive as pickup orders with the customer's car plate, model and color printed in the order notes.
• Delivery fees appear as the Nooks Delivery charge on the order; loyalty rewards, cashback and promo codes appear as an order-level Discount (with a breakdown in the order notes).
• Cancelling an order from Nooks is only possible before the cashier accepts it; after acceptance, use Void in the Foodics console (the customer refund is handled by Nooks either way).
• Nooks needs the Foodics owner account for authorization; non-owner users cannot enable the integration.