Editing Discounts

Important Note Before You Start

Please ensure that the user has the required permissions in the Console before performing any actions related to discount management.

If the Discounts Section Is Not Visible

If the Discount section does not appear while attempting to manage discounts in the Console, this is usually due to missing permissions on the user account, especially if the user is not the account owner.

How to Check Permissions

To verify the permissions, please follow these steps:

• Go to Manage

• Select Roles

• Choose the role assigned to the user account

If the Roles page is not visible, please contact the account owner to update the user’s permissions.

Required Permission

Please make sure the following permission is enabled:

• Manage Discounts

Once this permission is enabled, the Discounts section will appear, and discounts can be managed normally through the Console.

You can easily update the details associated with each discount from the main page of discounts as follows.

1. Click Manage on the side menu.

2. Click Discounts.

3. Click the discount to be edited.

4. Click Edit Discount.

5. A pop-up window will open where you can perform your edits on any of the following:

• Name (obligatory field): The name of the new discount.
• Name Localized: The localized name in a 2^nd language of your choice.
• Discount Type (obligatory field): The discount option to be a fixed amount or a percentage of total order value.
• Discount Amount: If selected a fixed-type discount, write the amount of the discount to be applied on orders or products. If selected percentage-type discount, write the percentage discount to be applied on orders or products.
• Maximum Discount: The maximum amount of discount in case of applying percentage-type discount.
• Minimum Order Price: The minimum value of the order that makes the discount applicable.
• Applies On Order Types: The types of orders on which this discount is applicable (e.g. pick up, dine in, …)
• Reference: The reference number or ID of the discount.
• Taxable: Check this box if you want the customer to pay the associated taxes of the order before applying the discount. If you leave it unchecked, the customer will not pay any taxes associated with the order.

Clarification about taxable discount: Check this if you want the customer to pay the full amount of taxes of the order before applying the discount. If you leave it unchecked, the customer will not pay the full amount of taxes of the order.

For example, if the full amount of the order, including tax is 105 SAR and 100% discount is applied on the order, there are two scenarios:

• Checked: the client should only pay a tax amount of 5 SAR.
• Unchecked: no need to pay any amount.

6. Click Save.