Speed of Service Report

Foodics provides you with different types of analyses to enhance your knowledge of your business operations and to help you make informed decisions. Speed of Service report gives you statistics regarding orders serving speed and average time.  

1. Click Reports on the side menu.

2. Click Analysis.

3. Click Speed of Service button to open the standard report.

Main columns of the Inventory Cost Analysis report are:

• Average Order Taking Time: Time from the call center agent opens a new order until the order is submitted, only call center orders are included.
• Average Order Price: Net Sales / Order Count.
• Average Delay: Time from closing the order to its due time where closing time is after due time.
• Maximum Delay: Highest delay value for an order.
• Order Count: Done orders count.
• Delayed Order Count: Number of delayed orders.
• Net Sales: Amount of sales before taxes and after discount and return.
• Unique Agents Count: Unique number of call center agents with done orders.
• Average Acceptance Time: Time from the order is submitted until it is accepted in the cashier. Includes CC and API orders.
• Average Closing Time: Time from the order is opened until it is closed.