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Steps to Correct the Zero Cost and Negative Quantity
The cost of the items is related directly to the quantity. As a result, once the item quantity reaches zero immediately, the item cost will be zero.
Therefore, it is important to keep tracking the level of the items through the inventory level report (click here for more details) and by enabling receiving the notification for low-level inventory items (click here for more details).
To correct the negative quantities and the zero cost, you need to do the following:
1. Correct the quantity:
Create an inventory count transaction and enter the total in-hand quantity available in the inventory for the branch (Click Here to learn how to create inventory count).
2. Adjust the cost:
Adjust the cost of the items in the relevant branch by cost adjustment transaction (Click Here to learn how to create cost adjustment).
3. Make sure the correct quantity and cost are reflected on the inventory level report:
Check the current quantity and the cost for the item in the branch through the inventory level report (Click Here for more details).
After that, from now on, it will consume the quantity of stock with the correct cost calculation as long as there are quantities in the branch inventory.
Moreover, you can refer to the most reason that could lead to have a zero cost for an item (by clicking here).