Cervo

Cervo delivery is one of the first companies in the field of restaurants delivery and the first to contribute to the development and improvement of the performance and result of the delivery system of its partners to succeed with the largest international restaurants instead of the cost of purchasing the car, hiring a driver, and bearing the costs of salary, housing, maintenance, Insurance, driver management, etc.

You can reach Cervo at:

• Website: www.cervodelivery.com
• Support Email: info@cervodelivery.com
• Phone Number: +966-548983405

Business Configuration in Foodics

1. Make sure that all your branches have correctlongitudeandlatitudevalues.
2. Create an order tag with the exact nameCervoto be assigned to orders that should be handled by Cervo.

Enabling the Integration

Note:You must have a Cervo account before enabling this integration. If you don't have an account contact Cervo to register.

1. Log in to your Foodics console at console.foodics.com/login using the owner email, If you logged in with a non-owner user, you will not be able to activate the integration.
2. Navigate to theMarketplacepage ---> Search forCervounderDelivery Managementcategory ---> ClickInstall.
3. You will be navigated to Cervo merchant panel to enter your Cervo business credentials to sign in.
4. After logging in, Foodics will ask you to Authorize Cervo to access your Foodics Account, clickAuthorize Cervo To Access My Accountto proceed.
5. The integration has been enabled successfully.

How Orders are Sent to Cervo

Delivery Orders will be automatically sent to Cervo when the below conditions are met:

1. Order type isDeliverywith the customer's phone number and delivery address.
2. Order status isActivefrom the cashier application.
3. Have theCervoTag assigned to the order.

If all the above conditions are met, the order will be automatically sent to Cervo.

How to mark order as Ready in cashier

1. Send order to Kitchen, either to Kitchen Display, or to Kitchen Printer
2. If order is successfully sent to Kitchen, in the cashier register screen, click MORE from the top right corner -> Click Mark Ready.

Note: If order is not sent to Kitchen, the option Mark Ready will not appear.

Important Notes

1. Ensure that all branch coordinates (longitude and latitude) are correctly configured in your Foodics account before enabling the integration.
2. Verify that you have an active contract with Cervo Delivery covering all branches where you intend to use the service.
3. Orders will only be processed for branches that meet both of the above requirements.