Possibilities for Failed Orders

A data mismatch in one of the following will cause the order to fail in the Foodics Online Portal:

1. Price Variance: There is a price difference in one of the paid item lines (product/modifiers) between the Foodics Console and the Foodics Online Portal - You will need to sync the menu to fix this.

2. Product Added Manually: If you add an item or paid modifier in Foodics Online instead of syncing the menu.

3. Tax Configuration: The VAT type (inclusive/exclusive) or tax rate (15%) in Foodics does not match Foodics Online Portal.

4. Delivery Charge Configuration: The delivery charge missing in Foodics is not configured (e.g. the charge is fixed in Foodics and does not match the price in Foodics Online Portal.).

5. Promotion Configuration: The discount rate or rounding rules do not match.

6. Expired Foodics Token: You can sign in with Foodics on incognito to renew the Foodics integration token.

7. Foodics Payment Method Mapping: An unsupported Foodics payment method is used on Foodics Online Portal. The mapped payment method type needs to be 'Third Party'.

8. Customer Deleted in the Foodics Console: The customer that has attempted to order has been deleted in Foodics.

9. Modifier Rules Changed in Foodics Online: The minimum/maximum/free rules have been changed in the Foodics Online Portal.