Foodics Pay Payments

In this page you can track all the amounts that are paid on the Foodics Pay terminal and transferred by Foodics to your bank account. These include all transfers from successfully transferred amount, returned amount, to adjusted amount.

This page is updated on a daily basis so all the payments that are transferred will appear immediately.

1. Reference: Unique and randomly generated reference number for each payment transferred to your bank account.
2. Amount: Indicates the net amount that’s transferred to your bank account during each payment.
3. Branch: Indicates the name of the branch where each payment belongs to.
4. Credit Bank: Indicates the name of the bank that will receive each payment transferred to you which belongs to your company.
5. Status: Indicates the status of each payment transferred to your bank account whether this payment transferred successfully or failed. The status could be one of the following:

• New: The payment is newly prepared by Foodics and it’s still not transferred to your bank account.
• Processed: Includes all the payments that are transferred to your bank successfully.
• Requested: Includes all the payments that are sent to the bank to be transferred to your bank account.
• Failed: Includes all the payments that are transferred to your bank but the bank refused them.
• Failed No Response: Transferred payment is marked as failed due to not receiving a reply back from the bank.
• Regenerated: Includes all the payments that are returned by the bank, adjusted by Foodics, and transferred again to your bank.
• Canceled: Includes all the canceled payments that are not transferred to your bank account.
• Returned: The transferred payments that Foodics made had extra money so it will be transferred back into the Foodics account.

6. Transfer Date: Indicates the actual date where the payment was transferred to your bank account.

You can filter the payments by clicking on  Filter option which allows of the following options:

1. Reference: Write the reference number of the payment that you want to show in the result.
2. Branch: Choose the branch where the payment belongs to from the dropdown list that will appear to you.
3. Status: Choose the status of the payment that you want to show in the result from the dropdown list that will appear to you. 
4. Date Range: Choose the date for which you want to show the data from the calendar that will appear to you.
5. Press on Apply to filter the data.

Example: You can filter the payments to see only the payments that are successfully transferred to your bank account by clicking on the Processed option that appears at the top of the table.

In case you wish to export the payments as an Excel file you can click on the Export Payments option and it will export the data on your computer. The report will include the following:

1. Payment_reference: Unique and randomly generated reference number for each payment transferred to your bank account.
2. Subscription_reference: Unique and randomly generated reference number that Foodics company will assign after you subscribed in Foodics Pay services.
3. Branch_reference: Unique and randomly generated reference number for each branch where the payment belongs to.
4. Credit_bank: Indicates the name of the bank that will receive each payment transferred to you which belongs to your company.
5. Credit_account_number: Indicates the account number of the bank where each payment will be transferred to it.
6. Credit_account_iban: Indicates the IBAN number of the bank where each payment will be transferred to it.
7. Credit_beneficiary_name: Indicates the name of the person or the name of the company where the payment will be transferred to.
8. Debit_bank: Indicates the name of the bank that will transfer the payments to your bank account.
9. Debit_account_number: Indicates the account number of the bank that will transfer the payments to your bank account.
10. Debit_beneficiary_name: Indicates the name of the person or the company that will transfer the payments to your bank account which is usually “ ALWANS FOR INFORMATION TECHNOLOGY “.
11. Status: Indicates the status of the transferred payment to your bank account which could be transferred successfully or returned again.
12. Amount: Indicates the net amount that’s transferred to your bank account for each payment after we deduct the fees and the VAT amount.
13. Currency: Indicates the currency used in the transactions that are settled under each payment transferred to your bank account.
14. Transactions_count: Indicates the number of the transactions that are settled during each payment transferred to your bank account.
15. Transactions_amount: Indicates the total amount of the transactions during each payment before we deduct the fees and the VAT amount.
16. Transactions_net_amount: Indicates the net amount of the transactions that are settled during each payment to your bank account.
17. Adjustments_amount: In case Foodics did any adjustment to the payment amount either deducting or adding an amount on the payment it will appear in this column.
18. Transfer_date: Indicates the actual date where each payment was transferred to your bank account.
19. Bank_reference: Indicates the reference number of the bank that will transfer the payments to your bank account.

Note: When you export the payments as an Excel file and it has a huge number of the payments it will be exported to your Email address directly.

When you click on any payment it will show the following:

1. Reference: Unique and randomly generated reference number for each payment transferred to your bank account.
2. Credit Bank Short Code: Short code related to the bank card that will receive the payments that are transferred to your company.
3. Credit Account Number: Indicates the account number of the bank where each payment will be transferred to it.
4. Credit Beneficiary Name: Indicates the name of the person or the name of the company where the payment will be transferred to.
5. Credit Beneficiary Address: Indicates the current address of the person or the company which will receive the transferred payments.
6. Amount: Indicates the net amount that is transferred to your bank account after we deduct the fees and the VAT amount.
7. Status: Indicates the status of the transferred payment to your bank account which could be transferred successfully or returned again.
8. External Reference: ِIn case there is another reference number assigned to the payment from the bank it will appear here.
9. Return Date: In case the payment status was failed and it’s returned to Foodics again here it will show the actual date where the payment returned to Foodics.
10.  Return Reason: In case the payment status was failed and it’s returned to Foodics again here it will show the reason behind the return and why the payment returned to Foodics.
11. Transactions Count: Indicates the number of the transactions that are settled during each payment transferred to your bank account.
12. Transactions Amount: Indicates the total amount of the transactions that are settled during each payment before deducting the fees and the VAT amount by Foodics.
13. Transactions Net Amount: Indicates the net amount of the transactions that are settled during each payment to your bank account.
14.  Adjustments Amount: In case Foodics did any adjustment to the payment amount either deducting or adding an amount on the payment it will appear here. Note: The reasons behind the adjustments will appear at the bottom of the page separately with further details.
15. Transfer Date: Indicates the actual date where each payment was transferred to your bank account.
16.  Payment Transactions: If you click on this option it will redirect you to all the transactions that are settled to your bank account during each payment. After the system redirects you to the transactions you can check the details of each transaction transferred to you.
17. Credit Account Iban: Indicates the IBAN number of the bank where each payment will be transferred to it.
18.  Branch Name: Indicates the name of the branch where each payment belongs to.

You can export the current payment details as PDF file by clicking on the Download Report which contains the following:

1. Payment Reference: Unique and randomly generated reference number for each payment transferred to your bank account.
2. Payment Type:
3. Payment Creation Date: Indicates the date where the payment is created and prepared by Foodics.
4. Payment Transfer Date: Indicates the date where the payment is transferred to your bank account.
5. Merchant Information: Includes all the information that’s related to the merchant who is currently using Foodics Pay terminals which is probably your company’s information.

• Name: Indicates the name of the merchant who is currently using Foodics Pay Terminals.
• Address: Indicates the current address of the merchant who is currently using Foodics Pay Terminals.
• Contact Number: Indicates the mobile number for the merchant who is currently using Foodics Pay Terminals.
• Email: Indicates the Email for the merchant who is currently using Foodics Pay Terminals.
• Account Title: Indicates the name of the beneficiary who will receive the payments that will be transferred by Foodics Company.
• IBAN: Indicates the IBAN number of the merchant bank where each payment will be transferred to it.

6. Service Provider: Includes all the information that’s related to the company which is providing Foodics Pay services which is Foodics Company.

• Name: Indicates the name of the company which is providing Foodics Pay Terminals.

• Address: Indicates the current address of the company which is providing Foodics Pay Terminals.
• Contact Number: Indicates the mobile number for the company which is providing Foodics Pay Terminals.
• Email: Indicates the Email for the company which is providing Foodics Pay Terminals.
• TRN: Indicates the commercial registration number for Foodics.

7. Branch ID: Unique and randomly generated reference number for each branch where the payment belongs to.
8. Branch Name: Indicates the name of the branch where each payment belongs to.
9. Branch City: Indicates the city of the current branch where each payment belongs to.

Furthermore, in the same report you will find a table including all the transactions that are transferred to your bank account under this payment along with the reasons behind any adjustment Foodics made on the payment amount.

The table includes the following:

1. SN: It’s a serial number that starts with 1 and continues counting until the last transaction in the table.
2. Date: Indicates the actual date where the transaction paid on the Foodics Pay terminal.
3. Time: Indicates the time where the transaction paid on the Foodics Pay terminal.
4. Terminal ID: Indicates the number of the terminal used during the payment transaction.
5. Transaction Number: Indicates the number of the transactions that are paid on the Foodics Pay terminal.
6. Type: Indicates the type of the card used by the client during the payment transaction.
7. Transaction Amount: Indicates the total amount of the transaction that is settled during each payment before deducting the fees and the VAT amount by Foodics.
8. Fees and Charges: Indicates the total fees deducted from the transaction based on the card used during the payment transaction.
9. VAT: Indicates the total VAT deducted from the transaction’s fees.
10.  Net Amount: Indicates the net amount of the transaction that is settled during each payment to your bank account.

Note: This report will be available on the Foodics Pay portal as well as it will be sent to the owner’s Email after the payment has been sent to you.

Also, you export all of the payments including their details as Excel sheet, all you have to do is press export payments. You can filter the data based on your preference before exporting the payments.